The role of the balanced performance model in raising the level of performance in the banking sector Applied research in Al-Rafidain Bank

The research aims to shed light on the Balanced Scorecard method and performance measures show impact of applying improve Al-Rafidain Bank banking business, as well showing extent employee customer satisfaction with services provided by bank.The was based a basic premise that “the use four dimensions balanced scorecard in evaluating bank’s will help raise level Rafidain Bank.” researcher concluded goal is periodic review performance, order identify shortcomings address them Addressing shortcoming traditional management systems due their inability link various strategies institution avoid losses bank may be exposed future its dimensions, which achieve goals profit, business continuity prosperity